If you use otrs manager you could see either what sql it use and you could take and change and use by hand ;)
MV 2009/2/11 Mayk Backus <[email protected]>: > Hi All, > > Does anyone know of something on how to produce a time report of for example > today, or a specific day ? > The reason for this is that our company sends bills for given services. In > the ticket we note the time we spend on a ticket, and it would be great of i > could produce some sort of output on what tickets have received time units > that day , by whom , how many time units , etc . > I'm looking at OTRS Manager, it has something like this in the reports it > generates, but i notice sometimes it doesn't display a ticket what i know of > that has received time that day. So i doubt the reliability of it. > > Any news welcome. Perhaps someone has a php script that does these outputs, > of has created a stats report or maybe something complete different. > > Hope to hear from you. > > kind regards, > > Mayk > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
