Hi,
Sorry to bother you but as I see that you are using Survey module under
OTRS.
Would you mind explain me a bit how to use it please because I found no
informations at all about it nowhere on forums or docs or otrs website
and I'm still wondering how to use it properly ?
Quick and brief explanations would be the best, thanks by advance for
your time.
Laurent MINOST
Daniel xxxxx a écrit :
How can I get the Surveys out there for any one to take at any time. I
would like to include a link in the "Close" response that would take the
user to OTRS to take the survey if they wish. Also, we would like to be
able to send out annual surveys by email with a link back to OTRS. I
have found how to send the Master survey every so often, but I would
really like it to be on demand as well.
TIA
Daniel
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