Try uncommenting the lines for the search user:
# $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
# $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
Should be:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
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