Thanks, it's a Windows 2000 server environment though, which allows 
anonymous access doesn't it?  That's why I had it blocked out..





Matthew Coulson <[email protected]> 
Sent by: [email protected]
21/04/2009 20:20
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"User questions and discussions about OTRS." <[email protected]>


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Subject
Re: [otrs] LDAP authentication not working






Try uncommenting the lines for the search user:
#  $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; 
#  $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password'; 

Should be:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap'; 
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';

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