Hi,
We want to phase in the use of OTRS, starting by registering all
requests manually ourselves.
During this initial phase, we don't want to allow customers to create
their own tickets using the GUI, whilst we do want to be able to
continue tweaking, and configuring the system for customer use later.
Where can I disable it, whilst still allowing me to configure it (and
turn it back on occasionally, for testing). I'm hoping this can be done
somewhere within sysconfig.
Cheers!
Marius
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