Thank you - that was most helpful! :-)
________________________________ From: Lars Monsees <[email protected]> To: User questions and discussions about OTRS. <[email protected]> Sent: Thursday, 13 August, 2009 15:06:32 Subject: Re: [otrs] Bulk/batched actions > Is there a way of batching such actions so that, for example, I could > move all those message to the other queue with one action? With 2.3 you have to check the box in front of each ticket (in the queue view). With 2.4 there is a checkbox next to the button on the lower part of the queue view. Then just click on "bulk action" (or whatever it is in English =) and select a new queue. Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
