but not exactly batched ;) :D On Thu, Aug 13, 2009 at 4:27 PM, Lev Davidovich <[email protected]>wrote:
> Thank you - that was most helpful! :-) > > ------------------------------ > *From:* Lars Monsees <[email protected]> > *To:* User questions and discussions about OTRS. <[email protected]> > *Sent:* Thursday, 13 August, 2009 15:06:32 > *Subject:* Re: [otrs] Bulk/batched actions > > > Is there a way of batching such actions so that, for example, I could > > move all those message to the other queue with one action? > > With 2.3 you have to check the box in front of each ticket (in the queue > view). > With 2.4 there is a checkbox next to the button on the lower part of the > queue view. > > Then just click on "bulk action" (or whatever it is in English =) and > select a new queue. > > > Lars > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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