Under the new event-based notifications in 2.4 there is a "notify"
field where you can enter an email address.
So you might be able to do this if you set up a queue specific to that
company, and created a notification rule with the manager's email
address in there.
Just guessing though as I've never done anything like that.
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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