> with 2.3 an agent didn“t have to enter any text when moving multiple
> tickets into the junk queue. Now, I updated to 2.4.2 and am forced to
> enter a subject and body what is quite useless when moving junk mails.
> 
> How can I get the old behaviour back?


Has nobody an idea? Martin?


Lars

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

Reply via email to