> with 2.3 an agent didn“t have to enter any text when moving multiple > tickets into the junk queue. Now, I updated to 2.4.2 and am forced to > enter a subject and body what is quite useless when moving junk mails. > > How can I get the old behaviour back?
Has nobody an idea? Martin? Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
