* Mercator GmbH <[email protected]>: > I have a problem with OTRS (old version, 1.3.2). The database has > grown a lot and now it takes A LONG time to load the pages!! > > How can I shrink or purge the database so that it becomes faster? Just > deleting the articles is - IMHO - not the right way, because the > articles still remain in the database. Right?!
You delete the old tickets and then you optimize the database to free the space: mysqlcheck --all-databases -o -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 [email protected] | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
