* Ralf Hildebrandt <[email protected]>: > * Mercator GmbH <[email protected]>: > > > deleting old tickets takes me DAYS or even weeks!! > > Why? I just use a generic agent to do that. I specify a time range and > delete the really old, closed tickets.
I just performed that here and it takes about 1s per ticket. It even times out, so I have to repeat the process... -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 [email protected] | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
