My agents would prefer a plain text display in the Agent Zoom View of a ticket. I have searched Defaults.pm, the documentation, and SysConfig in the admin section and cannot find out how to set this.
I would appreciate any help. Thanks. - Richard --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
