Hi
On 20.08.2009, at 20:12, James Burk wrote:
Usually the Salutation goes first, then your response and then the
signature. Anyway, TicketViewCompose::ResponseFormat allows you to
order the content of your responses. Hope this helps; not 100% sure
I understand the issue.
He wants TOFU. "Text Over, Fullquote Under" But, Good looking out Jim!
You are absolutely right.
Hi,
I have a problem with the signature of my tickets.
The signing is being presented to the end of the ticket, not the
beginning when I reply to the email.
How can I do to configure OTRS so that I have the signature at the
beginning of the ticket.
--
Shawn Beasley
Senior Support Engineer
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