* Andre <[email protected]>:
> Hi Experts,
>
> I need to re-host my OTRS server, and I would like to know the next
> things:
>
> Which config files should I backup?
Usually /opt/otrs
> How can I do in order to backup the DB and don't loose any
> ticket, user's, customers and others?
You can stop apache & postfix & mysql and then transfer the DB
to the new machine and start up the whole beast again
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilung Netzwerk
Charité - Universitätsmedizin Berlin
Campus Benjamin Franklin
Hindenburgdamm 30 | D-12203 Berlin
Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
[email protected] | http://www.charite.de
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