If it is a standard installation a $OTRS_HOME/bin/backup.pl should be enough. Obviuosly a new install (preferably of the same version) on the target system should be ready and after copied files generated by backup you should run a $OTRS_HOME/bin/restore.pl MV
On Wed, Aug 26, 2009 at 4:37 PM, Andre <[email protected]> wrote: > Hi Experts, > > I need to re-host my OTRS server, and I would like to know the next > things: > > Which config files should I backup? > > How can I do in order to backup the DB and don't loose any > ticket, user's, customers and others? > > Which is the best path to do this? > > Regards, > > -- > André > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/
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