Thanks Alexander.

2.0.4 had a select form listing all the users. Using "*" in search is
fine. Just wasn't sure if there was something wrong with my
installation.

Wayne

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Alexander Halle
Sent: 26 August 2009 16:52
To: User questions and discussions about OTRS.
Subject: Re: [otrs] No User listed in User Management

Chung, Wayne (-,RAL,ESC) wrote:
> I've upgraded from 2.0.4 to 2.4.3.  When in [Admin-Area]->[User], none

> of the users are listed. Users do appear if I perform a search.
> 
> What might be causing user not to be listed by default?

Hello Wayne,

I think this is wanted and no error, you have to search for "*" to list 
all users or customers. Since I work with OTRS only since version 2.3 I 
didn't even know another way.

Please see bug 1728 : http://bugs.otrs.org/show_bug.cgi?id=1728

But be careful, I couldn't yet manage to get a complete list. The 
results seem to be limited to 250 entires, but you don't get a warning 
about that. I'm still analyzing if it's a bug or my fault.

Regards

Alexander Halle

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