No its ok, I mean, the pid that you found was the one regarding the grep command, so even though strace is installed it never says anything... Should be necessary to clean table process_id in otrs "schema" on your mysql... Try:
mysql -u otrs -p otrs delete from process_id where process_name = 'PostMasterMailbox'; but I'm not sure. Would you like to try and tell how did it go :D ? MV On Thu, Aug 27, 2009 at 5:55 PM, David Holder <[email protected]>wrote: > Hi Marco, > > I have just set up this system and is not even live yet, therefore I doubt > it's an overloading issue. > > I have even attempted to kill the PID's but terminal is saying they don't > exist. > > Results of ps -ef | grep PostMasterMailbox.pl: > > [r...@otrs David]# ps -ef | grep PostMasterMailbox.pl > root 2787 2772 0 16:54 pts/1 00:00:00 grep PostMasterMailbox.pl > > Apologies, I'm a bit of a Linux n00b, how do i strace? I attempted to do : > strace 2787 in terminal but the strace command cannot be found. > > Cheers, > > David > > > On Thu, Aug 27, 2009 at 4:23 PM, Marco Vannini <[email protected]>wrote: > >> could it be that a running postmaster is still running ? this could be >> real if it has a lot of mail or the mail server where you attach to is >> overloadaed or he is unable to disconnect previuos session. >> ps -ef | grep PostMasterMailbox.pl return something ? if yes did you try >> strace the pid running to see what the process is doing ? >> >> MV >> >> On Thu, Aug 27, 2009 at 3:58 PM, David Holder <[email protected]>wrote: >> >>> Hi Everyone, >>> >>> Got this error cropping up in my log every now and again, I can confirm >>> that my OTRS install can receive/send e-mails. >>> >>> Anyone got any idea what this is about? >>> >>> Thanks, >>> >>> David >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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