Hi Marco,
I use PHPMyAdmin to check out my DB, I went to that table but it was
empty...
Got any other clues? :)
David
Marco Vannini wrote:
No its ok, I mean, the pid that you found was the one regarding the
grep command, so even though strace is installed it never
says anything...
Should be necessary to clean table process_id in otrs "schema" on your
mysql...
Try:
mysql -u otrs -p otrs
delete from process_id where process_name = 'PostMasterMailbox';
but I'm not sure. Would you like to try and tell how did it go :D ?
MV
On Thu, Aug 27, 2009 at 5:55 PM, David Holder <[email protected]
<mailto:[email protected]>> wrote:
Hi Marco,
I have just set up this system and is not even live yet, therefore
I doubt it's an overloading issue.
I have even attempted to kill the PID's but terminal is saying
they don't exist.
Results of ps -ef | grep PostMasterMailbox.pl:
[r...@otrs David]# ps -ef | grep PostMasterMailbox.pl
root 2787 2772 0 16:54 pts/1 00:00:00 grep
PostMasterMailbox.pl
Apologies, I'm a bit of a Linux n00b, how do i strace? I attempted
to do : strace 2787 in terminal but the strace command cannot be
found.
Cheers,
David
On Thu, Aug 27, 2009 at 4:23 PM, Marco Vannini
<[email protected] <mailto:[email protected]>> wrote:
could it be that a running postmaster is still running ? this
could be real if it has a lot of mail or the mail server where
you attach to is overloadaed or he is unable to disconnect
previuos session.
ps -ef | grep PostMasterMailbox.pl return something ? if yes
did you try strace the pid running to see what the process is
doing ?
MV
On Thu, Aug 27, 2009 at 3:58 PM, David Holder
<[email protected] <mailto:[email protected]>> wrote:
Hi Everyone,
Got this error cropping up in my log every now and again,
I can confirm that my OTRS install can receive/send e-mails.
Anyone got any idea what this is about?
Thanks,
David
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