Hi
I was wondering if there is a way of sending a bulk email to
specifically selected tickets? We are planning create a new queue that
is a beta request for software. However there will be people we do not
wish to participate so we will select them and send a bulk email telling
them that the have been unsuccessful. The present bulk action option
would be great as we could tick the ones we don't want and send a
note....however there is no option to send externally.....is this the
case or am I missing something? Most of these people will not be logged
as customers in the database.
Cheers
Jason
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