> Mh... I think that I'm too new to otrs, to make upgrade without any > system crashes :)) > It;s a production envirement so I can't make any mistake.
In that case, testing the upgrade on a local machine that is not connected to the internet would be a good idea. > I suppose, that it's better to me, to make a fresh install of otrs and > copy only tickets. > Don;t you think so? > > How can I copy only the tickets? Do you mean copying only tickets from the DB and not agents and stuff? That´s no good idea as tickets rely on other tables in your DB. Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
