even easier. provide a 2.4.3 to 2.4.4 patch file. rather than having to overwrite ALL files. the full package does have an UPGRADE file. no mention of 2.4.x upgrading though.
________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Stephan Lang Sent: 07 September 2009 06:14 To: User questions and discussions about OTRS. Subject: Re: [otrs] Upgrade 2.4.3 to 2.4.4 Hi @all, I'm new to OTRS and not too familiar with Linux and it seemed that there is no information on how to install an Update from 2.4.x to 2.4.n not even in the official documentation, or is there? Eventually I found it somewhere on the net, but wouldn't it be great to add an UPDATING file with a simple description to the package and an entry to the docu? That would save us newbies some trouble. Yours sincerely p.p. Stephan Lang System Administrator OTRS: 2.4.4 (rpm) and FAQ 1.6.4 OS: openSUSE 10.3 no X DB: MySQL 5.0.45 From: [email protected] [mailto:[email protected]] On Behalf Of Mateusz Mojsiejuk Sent: Sonntag, 6. September 2009 19:25 To: User questions and discussions about OTRS. Subject: Re: [otrs] Upgrade 2.4.3 to 2.4.4 the same question was answered earlier in the mailinglist (i just upgraded frm 2.4.3 to 2.4.4 last week) after I read it and it went fine. just unpack the 2.4.4 tar.gz into your otrs-home folder. Best Regards ~M ----- Original Message ----- From: "David Holder" <[email protected]> To: "User questions and discussions about OTRS." <[email protected]> Sent: Sunday, September 6, 2009 6:53:08 PM GMT +01:00 Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna Subject: [otrs] Upgrade 2.4.3 to 2.4.4 Hi Everyone, Simple question really, I've got OTRS 2.4.3 installed and wish to upgrade to 2.4.4, what is the procedure for this? I can see there are instructions for upgrading from previous versions (2.3.X) but not from 2.4. I have it installed on Fedora Core, although I'm a bit new to Linux. Is it a matter of doing a yum update (will this retain system settings?)/extracting files from the tarball? Thanks, David --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ Click here <https://www.mailcontrol.com/sr/oApS4tyfYtvTndxI!oX7UsdzF!uV4N23wxdM56wBckjQJIwfpOhIV09ai4HQmathm5M0nXGRKWsLtzovJ!KJwA==> to report this email as spam. ------------------------------------------------------------------------ Bock 1 GmbH & Co. KG An der Heide 17 92353 Postbauer-Heng Sitz: Postbauer-Heng Amtsgericht Nürnberg, HRA 11 240 pers. haft. Geschäftsführer: Hermann Bock Bock 1 Verwaltungs GmbH Sitz: Postbauer-Heng Amtsgericht Nürnberg, HRB 93 10 Geschäftsführer: Harald Meyer, Klaus Stepper Diese E-Mail enthält möglicherweise vertrauliche und/oder rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese E-Mail. Das unerlaubte Kopieren sowie die unbefugte Weitergabe dieser E-Mail ist nicht gestattet. This email may contain confidential and/or privileged information. If you are not the intended recipient (or have received this email in error) please notify the sender immediately and destroy this email. Any unauthorized copying, disclosure or distribution of the material in this email is strictly forbidden.
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