Hi,
On the [System Log] I have the following records: 

Can't create directory '/opt/otrs/var/tmp/Cache//DashboardProductNotify': 
Permission denied
Can't create directory '/opt/otrs/var/tmp/Cache//Dashboard': Permission denied
Can't write '/opt/otrs/bin/check_permissons.3591': Permission denied

 

I'm not getting around this problem of permission.

 

 

Thanks,

 

 


From: [email protected]
To: [email protected]
Date: Tue, 8 Sep 2009 14:04:18 -0300
Subject: [otrs] ERROR: Need write permission in OTRS home



 

Hello, 
I have a problem, some functions of my OTRS see. 2.4.4 works perfectly, but 
others do not, the error message is a Software error. 

The Dashboard is functioning normally, but the Package Manager displays this 
message. 

Software error: 

ERROR: Need write permission in OTRS home 
Try: $ OTRS_HOME / bin / SetPermissions.pl! 

Already SetPermssions.pl ran the script several times: 
... / otrs #. / bin / SetPermissions.pl / opt / otrs 

   I have no error when it runs. 


What can I doing this wrong? 
 
Here are the permissions that is in the <otrs>: 
User: otrs 
Group: www



Com o Novo Internet Explorer 8 suas abas se organizam por cor. Baixe agora, é 
grátis!
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