Shawn, Where should this email address be marked as trusted? Is this something I have to do within the OTRS?
Thanks for your response! Gustavo On Wed, Sep 9, 2009 at 3:20 PM, Shawn Beasley <[email protected]>wrote: > Hello, > > On Wed, 2009-09-09 at 13:08 -0500, Gustavo Montes wrote: > > Hello, > > > > I'm trying to setup a PostMaster Filter but somehow the filter is not > > working. This is what I'm trying to achieve: > > > > - Change the Article Type from "email-external" which is the default > > to "email-internal" depending on who is sending/receiving the email. > > Is the mailbox marked as trusted? > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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