Hi, I'm trying to force a default value for a free text field (a select list).
In SysConfig (Ticket -> Core::TicketFreeText), I modified this entry: "TicketFreeText1::DefaultSelection" and put a valid string (which I'd already defined in TicketFreeText1 with two other entries). But the free text doesn't get this value assigned and it always get the alphabetically first value from the defined list. I'm using OTRS 2.4.4, any clues? -- Mohamed Amine Kadimi http://www.casafire.com _________________________________________________________________ More than messages–check out the rest of the Windows Live™. http://www.microsoft.com/windows/windowslive/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
