Hi guys, I'm still having this problem, any help would be appreciated
Mohamed Amine Kadimi http://www.casafire.com ---------------------------------------- > From: [email protected] > To: [email protected] > Date: Thu, 17 Sep 2009 12:12:10 +0000 > Subject: [otrs] Ticket free text default selection > > > Hi, > > I'm trying to force a default value for a free text field (a select list). > > In SysConfig (Ticket -> Core::TicketFreeText), I modified this entry: > "TicketFreeText1::DefaultSelection" and put a valid string (which I'd already > defined in TicketFreeText1 with two other entries). But the free text doesn't > get this value assigned and it always get the alphabetically first value from > the defined list. > > I'm using OTRS 2.4.4, any clues? > > -- > Mohamed Amine Kadimi > http://www.casafire.com > > > > _________________________________________________________________ > More than messages–check out the rest of the Windows Live™. > http://www.microsoft.com/windows/windowslive/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ _________________________________________________________________ More than messages–check out the rest of the Windows Live™. http://www.microsoft.com/windows/windowslive/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
