Hello,
I have to provide a status email that lists all open and closed
tickets for the last shift as well as an overview what is in the
queues. I wrote a php script that gets this information out of the
database a while ago and shared it here on this list already. I just
realized that a table name was renamed in later version, so the script
wasn't working. I corrected this now and you can download it from this
website: http://www.theworldsend.net if you need something similar.
Thanks.
- Swen
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