No we are using Oracle, but maybe this is an error only reproductible on other DBMS than mysql?
But my problem is that I can't track it to reproduce the problem. If only I knew from which process this error comes up (Ticket Search, Queue View, PostmasterFetching,....) 2009/9/30 Rupp Timo <[email protected]> > Hi Bastien, > > I’ve got a problem that looks a bit like yours. My error message: > > [Wed Sep 30 08:28:54 > 2009][Error][Kernel::System::Ticket::TicketNumberLookup][637] Cannot > allocate statement when disconnected from the database, SQL: 'SELECT tn FROM > ticket WHERE id = ?' > > I haven’t found any hints to solve this issue, yet. Are you using MSQL, > too? > > Timo > > > > *Von:* [email protected] [mailto:[email protected]] *Im Auftrag > von *Bastien Leblanc > *Gesendet:* Mittwoch, 30. September 2009 14:37 > *An:* User questions and discussions about OTRS. > *Betreff:* [otrs] Error Kernel::System::Ticket::TicketNumberLookup ERROR > Database disconnected > > > > Hi, > > I get a lot of these errors in the log file, but all seem to be running > fine: > > [Wed Sep 30 14:35:24 > 2009][Error][Kernel::System::Ticket::TicketNumberLookup][637] ERROR Database > disconnected, SQL: 'SELECT tn FROM ticket WHERE id = ?' > > Any idea of what is the problem? > > Bastien. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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