I'm using Ubuntu 9.04, so I did a "apt-get install libsoap-lite-perl" which was already installed. Is there another package that might go along with this that needs to be manually installed?
From: [email protected] [mailto:[email protected]] On Behalf Of Marco Vannini Sent: Wednesday, October 21, 2009 1:54 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] OpenNMS integration Hi, Try install perl-SOAP-Lite from your distro repository as like as yum install perl-SOAP-Lite for rh like systems if you can. LUK MV On Wed, Oct 21, 2009 at 12:48 AM, Wesley Song <[email protected]> wrote: I have loaded the OpenNMS 1.1.0 package into OTRS just fine. I saw that there was an update to 1.1.1. I attempted to upgrade the OpenNMS package both by hitting upgrade and downloading the opm file and updating it. The error is: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Oct 20 16:46:52 2009 Message: Sorry, can't install package, because module SOAP::Lite v0.1 is required and not installed! Traceback (20791): Module: Kernel::System::Package::_CheckModuleRequired (v1.106) Line: 2012 Module: Kernel::System::Package::PackageUpgrade (v1.106) Line: 584 Module: Kernel::Modules::AdminPackageManager::_UpgradeHandling (v1.81) Line: 1476 Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line: 689 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 I have loaded SOAP::Lite via CPAN as well as the SOAP::DateTime. Not sure what else I need to do to this to get it to work. Wesley Song / Sr. Systems Engineer 2150 West 6th Avenue, Suite H Broomfield, Colorado 80020 Voice: 303-544-1111 ext. 103 Fax: 303-544-1110 [email protected] http://www.roomlinx.com <http://www.roomlinx.com/> Stock Symbol: RMLX --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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