You're right, there is no Ubuntu (or debian) package for SOAP::DateTime. Luckily it is just a one file install via the CPAN. Just make sure you run CPAN as root! Otherwise you'd install the package only for the current user, and not for *www-data* and/or *otrs*.
I have suggested to the package maintainer of the OpenNMS integration to just include the SOAP::DateTime package in otrs/Kernel/cpan-lib so the installation experience will improve. -- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! On Thu, Oct 22, 2009 at 4:35 AM, Wesley Song <[email protected]> wrote: > I’m using Ubuntu 9.04, so I did a “apt-get install libsoap-lite-perl” > which was already installed. Is there another package that might go along > with this that needs to be manually installed? > > > > *From:* [email protected] [mailto:[email protected]] *On Behalf Of > *Marco Vannini > *Sent:* Wednesday, October 21, 2009 1:54 AM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] OpenNMS integration > > > > Hi, > > > > Try install perl-SOAP-Lite from your distro repository as like as yum > install perl-SOAP-Lite for rh like systems if you can. > > > > LUK > > > > MV > > On Wed, Oct 21, 2009 at 12:48 AM, Wesley Song <[email protected]> wrote: > > I have loaded the OpenNMS 1.1.0 package into OTRS just fine. I saw that > there was an update to 1.1.1. I attempted to upgrade the OpenNMS package > both by hitting upgrade and downloading the opm file and updating it. The > error is: > > > > ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Oct 20 16:46:52 2009 > > Message: Sorry, can't install package, because module SOAP::Lite v0.1 is > required and not installed! > > Traceback (20791): > Module: Kernel::System::Package::_CheckModuleRequired (v1.106) Line: > 2012 > Module: Kernel::System::Package::PackageUpgrade (v1.106) Line: 584 > Module: Kernel::Modules::AdminPackageManager::_UpgradeHandling (v1.81) > Line: 1476 > Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line: 689 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 > Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 > > > > I have loaded SOAP::Lite via CPAN as well as the SOAP::DateTime. Not sure > what else I need to do to this to get it to work. > > > > *Wesley Song* / Sr. Systems Engineer > 2150 West 6th Avenue, Suite H > Broomfield, Colorado 80020 > Voice: 303-544-1111 ext. 103 > Fax: 303-544-1110 > > [email protected] > > *http://www.roomlinx.com > *Stock Symbol: *RMLX* > > [image: http://www.roomlinx.com/images/roomlinx.jpg] > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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