This is the Message I get when I configure Agentinfo ..... can someone help me out ?
Message: Module Kernel/Modules/Agentinfo.pm not found! Traceback (32374): Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 182 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: [email protected] www.TimoCom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489 From: [email protected] To: [email protected] Date: 21.10.2009 14:52 Subject: [otrs] How to enable Agentinfo without messing up OTRS Sent by: [email protected] Hey, I need to test the Agentinfo feature of OTRS, but everytime I enable this feater the system chrashes and tells me that a Template is missing. Is there a way to work around this behavior? Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: [email protected] www.TimoCom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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