what version are you using ? did you try to search it on the file system in (eg. ls /opt/otrs/Kernel/Modules/AgentInfo* ) ?2.4.5 seems to have it (I have it and it is 3312 bytes).
On Thu, Oct 22, 2009 at 7:24 AM, <[email protected]> wrote: > This is the Message I get when I configure Agentinfo ..... can someone help > me out ? > > Message: Module Kernel/Modules/Agentinfo.pm not found! > > Traceback (32374): > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 182 > Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: [email protected] > www.TimoCom.com > Geschäftsführer: Jens Thiermann, Gunther Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > > [image: Inactive hide details for MMoj---21.10.2009 14:52:34---Hey, I need > to test the Agentinfo feature of OTRS, but everytime I enabl]MMoj---21.10.2009 > 14:52:34---Hey, I need to test the Agentinfo feature of OTRS, but everytime > I enable this > > > From: > [email protected] > To: > [email protected] > Date: > 21.10.2009 14:52 > Subject: > [otrs] How to enable Agentinfo without messing up OTRS > Sent by: > [email protected] > ------------------------------ > > > > Hey, > > I need to test the Agentinfo feature of OTRS, but everytime I enable this > feater the system chrashes and tells me that a Template is missing. Is there > a way to work around this behavior? > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: [email protected] > www.TimoCom.com > Geschäftsführer: Jens Thiermann, Gunther Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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