Hi All,
I am using OTRS with LDAP authentication. All of its are working fine.
I've enabled LDAP authentication for both agents and costumers.
But some users cannot login into OTRS via LDAP. I can't solve this problem.
I've compared users in AD tree by using LDAP browser. But found no
difference between users (logged and can't logged).
Error message is:
Oct 27 10:23:12 otrs OTRS-CGI-10[52875]:
[Notice][Kernel::System::Auth::LDAP::Auth] User: username
(CN=USERNAME,CN=Computers,DC=xxx,DC=com) authentication failed:
'80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error,
data 52e, vece
Oct 27 10:23:12 otrs OTRS-CGI-10[52875]:
[Error][Kernel::System::User::UserLookup][Line:696]: No UserID found for
'username'!
What should I do?
Please, help me...
--
Altangerel Ganbold
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