Hi all, I have a question in mind..
For example lets say that i have these customers : 1. [email protected] : Company : STARGMBH 2. [email protected] : Company : STARGMBH 3. [email protected] : Company : WORLD CO. For the first 2 customers which are from the same company STARGMBH is it possible for katie to see james tickets and james for katie. So if one is out of the company for travel the other can track the records. If there is no such a functionality in the future to have something like this will be great. Thanks & Regards, Sarper
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
