[otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

[Adrián Fernández Leiro]

Hi everybody:



I have OTRS 2.4.5 on a SuSE.

The error message pops out when trying to install the FAQ module.

I’ve set max_allowed_packet = 32M on /etc/my.cnf

It’s still pulling the same error.

Any ideas?



Adrián Fernández Leiro

Departamento de Sistemas

INVERAVANTE

Avda. Linares Rivas 1, Bajo

15005 LA CORUÑA-ESPAÑA

Tel. 981 25 74 81 / 981 12 62 29

Fax. 981 25 18 86




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