This is the question i'm searching for the answer also.

Then one of the members of the group can see others tickets so they can
track..

Is there a solution for that?

Regards,

Sarper

2009/10/27 Денис Кирин <[email protected]>

>  Good day.
>
> Users & Groups & Roles - [ Customer 
> Company<http://big.dekam.biz/otrs/index.pl?Action=AdminCustomerCompany>] - 
> where can i use this?
> Can i group Customers by [ Customer 
> Company<http://big.dekam.biz/otrs/index.pl?Action=AdminCustomerCompany>]?
>
> Best regards.
>
> Denis Kirin
>
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