Oh yes, I understand ... I've solved this issue with a new category and then I've linked them each other ... I know is not really the same thing but it is good to browse
On Fri, Nov 13, 2009 at 2:41 PM, <[email protected]> wrote: > Thats not what I´m looking for. > I´m looking for a way to create something like groups under a ConfigItem. > The ConfigItem is Software, there shoulb be a group called Manufacturer or > a group called Microsoft Office or Microsoft OS and when you click on that > group all CI´s should be listed which are in this group. > > We have up to 50.000 licences for different softwares. So when I´m looking > for one specific licence I do not want to see all, just the groups where the > licences are lockated in. So it should work like a tree. > > CI > - > Software > - > Microsoft Office > > > CI > - > Software > - > Microsoft OS > > > CI > - > Software > - > Adobe Creative Studio > > etc. > > I looking for a way to manage to build thing up to be like in my example. > > > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: [email protected] > www.TimoCom.com > Geschäftsführer: Jens Thiermann, Gunther Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > > [image: Inactive hide details for Marco Vannini ---13.11.2009 > 14:20:08---example: in General Catalog Management I've defined a new]Marco > Vannini ---13.11.2009 14:20:08---example: in General Catalog Management I've > defined a new > > > From: > Marco Vannini <[email protected]> > To: > "User questions and discussions about OTRS." <[email protected]> > Date: > 13.11.2009 14:20 > Subject: > Re: [otrs] Subcategories in CI Modules > Sent by: > [email protected] > ------------------------------ > > > > example: > > > in General Catalog Management I've defined a new * > ITSM::ConfigItem::LDAP::Type* > > with value master or slave > > the in config item management i've defined something like: > > *onfig Item Class:*LDAP *Version:*3 *Created by:*e-crippaf (Francesco > Crippa) *Created:*04/08/2009 11:33:13 *Definition:*[ > > { > Key => 'Description', > Name => 'Description', > Searchable => 1, > Input => { > Type => 'TextArea', > }, > }, > > { > Key => 'Port', > Name => 'Port', > Searchable => 1, > Input => { > Type => 'Text', > > }, > }, > > { > Key => 'Type', > Name => 'Type', > Searchable => 1, > Input => { > Type => 'GeneralCatalog', > Class => 'ITSM::ConfigItem::LDAP::Type', > Required => 1, > > }, > }, > > { > Key => 'Start script', > Name => 'Start script', > Searchable => 0, > Input => { > Type => 'Text', > Size => 100, > MaxLength => 100, > Required => 1, > }, > }, > > { > Key => 'Datafile dir', > Name => 'Datafile dir', > Searchable => 0, > Input => { > Type => 'Text', > Size => 100, > MaxLength => 100, > Required => 1, > }, > }, > > { > Key => 'Note', > Name => 'Note', > Searchable => 1, > Input => { > Type => 'TextArea', > Required => 1, > }, > CountMin => 0, > CountDefault => 0, > }, > > ]; On Fri, Nov 13, 2009 at 2:00 PM, <*[email protected]* <[email protected]>> > wrote: > > Hello OTRS Mailinglist, > > I need to create something like subcategories in the CI Module just > like in the example. Maybe someone can help me with a way to do it or a > work > around > > CI Module->Software->Manufacturer->Product > > Software->Microsoft->Office > Software->Microsoft->Operating System > etc. > > Is it possible to enabel a listing like this? > > Mit freundlichen Grüßen / Kind regards > Markus Moj > IT Infrastructure & Services > > TimoCom Soft- und Hardware GmbH > In der Steele 2 > D-40599 Düsseldorf > Tel: +49 211 88 26 80 14 > Fax: +49 211 88 26 70 14 > eMail: [email protected]* > **www.TimoCom.com* <http://www.timocom.com/> > Geschäftsführer: Jens Thiermann, Gunther Matzaitis > Amtsgericht Düsseldorf, HRB 34489 > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: *http://otrs.org/*<http://otrs.org/> > Archive: > *http://lists.otrs.org/pipermail/otrs*<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > *http://lists.otrs.org/cgi-bin/listinfo/otrs*<http://lists.otrs.org/cgi-bin/listinfo/otrs> > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!* > > **http://www.otrs.com/en/support/enterprise-subscription/*<http://www.otrs.com/en/support/enterprise-subscription/> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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