Hello; I need to change the impact and criticality of one ticket and I am trying to do it using the SQL Console . The problem is that I can not find the tables where the ticket´s impact and criticality are saved. I have found the possibility of change the ticket priority using the ticket table , but not the impact and criticality. Could someone help me please? Oscar Rey RTD Project Manager Área de I+D+i - RTD Area [email protected] <mailto:[email protected]> T. +34 902 99 83 67 F. +34 902 99 83 66
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