Hi Oscar,
On Nov 17, 2009, at 11:29 AM, Oscar Rey wrote:
I need to change the impact and criticality of one ticket and I am
trying to do it using the SQL Console . The problem is that I can
not find the tables where the ticket´s impact and criticality are
saved. I have found the possibility of change the ticket priority
using the ticket table , but not the impact and criticality.
The criticality and impact is stored in freetextfield
ft13 ft14
The type is stored in the freekey-field.
hth
Markus
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Markus Esche
Customer Development
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