Hello Colleagues,

I need some help with this OTRS auto response to queues .i.e Auto Responses <-> 
Queue.
I
have match the auto response to the queue i want but it is not working.
I can not see any auto response when i sign in at the
Customer-Interface and expect to see a mail responding to the sent
mail. Please i need some help and directions to configure the auto response so 
that the system can automatically send customers when we receive a mail from 
them. Thank you.

Benjamin Writes



      
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