Hi Markus,

On Wed, 18 Nov 2009 09:34:32 +0100, Markus Esche <[email protected]>
wrote:
> Hi Arnold,
> 
> On Nov 17, 2009, at 2:05 PM, <[email protected]>  
> <[email protected]> wrote:
>> Can't call method "Dispatch" on an undefined value at
>> /opt/otrs/bin/cgi-bin/rpc-example.pl line 33.
> did you change the proxy URI in line 25 to your current OTRS  
> installation?

I did change that. I decided to test it by calling the proxy URL direclty
from the browser. Firefox responds with a file not found error, but I
suspect this is because no output is generated by rpc.pl? If I test from
lynx I see an error "lynx: Start file could not be found or is not
text/html or text/plain Exiting..".

I'm now at a point where I can create a new ticket via SOAP, but it gets
no data (not even a TN if I look in the agent interface). PHP still gives
me an error 'no element found at line 1, column 0, byte -1 at
/usr/lib/perl5/XML/Parser.pm line 187'.

I'm lost.... If I'm correct than the only change in OTRS is setting the
SOAP user and password. I've also set these directly in the rpc.pl under
$User and $Password (to be on the safe side). I'm running OTRS 2.4.5. Can
someone post a small working script in PHP (preferred) or Perl, that just
creates a new ticket?

Thanks,
Arnold.


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