I only fiddled with this for a few minutes before I figured I'd throw this out to the list (before trying to figure out which step in the system might be encoding all my < and >, OTRS or the email server).
Can I include HTML content within an OTRS response, in particular, within template responses/replies? Robert Slater Web Technologies & Content Coordinator, Assistant Professor of Library Administration 424 Main Library MC-522 1408 W. Gregory Dr. Urbana, IL 61801 217-333-4789 [email protected]
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
