Hello All!
I tried to customize my OTRS 2.3.4 to get a view where all my agents can see the list of all ticket they own in all queues. I have not found any hel on google and in this mailing list archive. Is there any way to make a similar page to "My Queues" like "My Tickets"? thanks for the help in advance! Laszlo Krasznay
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