Hi,
I have implemented different "agent frontend appearance" based on
Themes, ACLs, Roles. Some roles have only one/two queues available. I
want to realize that the first or only queue is already choosen and not
the minus "-", while creating a new Phone or Email Ticket. I have found
one solution for the ticket type
http://bugs.otrs.org/show_bug.cgi?id=3869, but there seems to be no
corresponding entry for the queue ?
regards
Christoph Ohliger
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