Hi Mohamed, > CPAN: Storable loaded ok (v2.18) > Going to read '/home/msiadmin/.cpan/Metadata'
You have probably installed the module in the .cpan directory of the msiadmin user. You should really install the library by running CPAN as 'root' so that it will be available to both the OTRS user and the web server user. Hope this helps, -- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm On Wed, Dec 16, 2009 at 7:52 AM, Mohamed Zakaria <[email protected]> wrote: > Hi, > > > > I have a weird problem, I want to install the POP3 SSL but after I installed > it when I check via ./otrs.checkModules it shows as not installed. > > > > o Mail::POP3Client...............ok (v2.18 ) > > o IO::Socket::SSL.............Not installed! (Optional - for POP3 SSL > connections) > > o Net::IMAP::Simple..............ok (v1.17) > > o Net::IMAP::Simple::SSL......Not installed! (Optional - Required for > SSL connections.) > > > > But I went to CPAN and tried to install IO::Socket::SSL and it says that it > is already installed and up to date. > > > > cpan[1]> install IO::Socket::SSL > > CPAN: Storable loaded ok (v2.18) > > Going to read '/home/msiadmin/.cpan/Metadata' > > Database was generated on Wed, 16 Dec 2009 01:41:58 GMT > > CPAN: YAML loaded ok (v0.70) > > Going to read 42 yaml files from /home/msiadmin/.cpan/build/ > > CPAN: Time::HiRes loaded ok (v1.9711) > > DONE > > Restored the state of none (in 0.9081 secs) IO::Socket::SSL is up to date > (1.31). > > > > Any one has any idea? > > > > Regards, > > Zak > > ________________________________ > This email is confidential and intended solely for the use of the individual > to whom it is addressed. If you are not the intended recipient, be advised > that you have received this email in error and that any use, dissemination, > forwarding, printing or copying of this email is strictly prohibited. If you > have received this email in error please contact the sender. > ________________________________ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
