Hi Zak,
Sometimes I've had problems with installing PERL modules through CPAN,
and had to resort to installing them manually. Download the module from
http://search.cpan.org/CPAN/authors/id/S/SU/SULLR/IO-Socket-SSL-1.31.tar.gz
- then install as per the instructions on this site:
http://www.thegeekstuff.com/2008/09/how-to-install-perl-modules-manually-and-using-cpan-command/
as root.
Good luck!
David
Mohamed Zakaria wrote:
Hi,
Can anyone help me with this? Without the email function it's not very useful
to implement in my environment.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Mohamed
Zakaria
Sent: Friday, December 18, 2009 8:44 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] POP3 SSL Installation
Dear Mr Marshall,
When I try to install ssl in CPAN this is the output.
cpan[1]> install IO::Socket::SSL
CPAN: Storable loaded ok (v2.18)
Going to read '/home/msiadmin/.cpan/Metadata'
Database was generated on Thu, 17 Dec 2009 03:52:42 GMT
CPAN: YAML loaded ok (v0.70)
Going to read 77 yaml files from /home/msiadmin/.cpan/build/
CPAN: Time::HiRes loaded ok (v1.9711)
DONE
Restored the state of none (in 2.5054 secs) IO::Socket::SSL is up to date
(1.31).
I did sudo bash and install as root still the same result.
I think my problem is the CPAN is regarding the home folder as
"/home/msiadmin/.cpan/Metadata" I need to change this path to
"/opt/otrs/.cpan/Metadata" which is the OTRS home folder. Anyone has any clue on how to
change this?
Regards,
Zak
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of LQ
Marshall
Sent: Thursday, December 17, 2009 11:03 PM
To: 'User questions and discussions about OTRS.'
Subject: Re: [otrs] POP3 SSL Installation
Zak,
(1) What happened in during the install? What was the output?
(2) Can you su to root rather than sudo? This is better in server environ
IMO.
Is there any other way to run as root?
Try su-ing to root (su -).
gl,lq
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Mohamed Zakaria
Sent: Thursday, December 17, 2009 3:28 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] POP3 SSL Installation
Hi,
I had run "sudo perl -MCPAN -e shell" and then run in CPAN I
run "install IO::Socket::SSL"
But I still see in ./otrs.checkModules that SSL socket is not
installed.
Is there any other way to run as root?
Regards,
Zak
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Michiel Beijen
Sent: Thursday, December 17, 2009 4:09 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] POP3 SSL Installation
Hi Mohamed,
CPAN: Storable loaded ok (v2.18)
Going to read '/home/msiadmin/.cpan/Metadata'
You have probably installed the module in the .cpan directory
of the msiadmin user.
You should really install the library by running CPAN as
'root' so that it will be available to both the OTRS user and
the web server user.
Hope this helps,
--
Michiel Beijen
R&D
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