Hi, I created several queues, and several agents. All queues are in "users" group. I assigned every agent to exactly one queue. But when they log in, all of them can see all queues. How can I make them see (and edit) only queues they belong to (queue that appears in My Queues) ?
thanks, Dejan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
