If you want to reset all of your account and you have access to the db it's easy, first find who does not have your new theme with:
select * from customer_preferences where preferences_key like '%Theme%'; and then, if you want, you can do an update like update customer_preferences set preferences_value = 'yourtheme' where preferences_key = 'UserTheme' and preferences_value = 'themetobechanged'; MV On Fri, Jan 8, 2010 at 8:28 AM, Axel Christ <[email protected]> wrote: > > In OTRS every user can set his own favorite theme in the preferences > dialog. This will overwrite your default, I suppose. So I guess if you > create a new user now he will have the correct theme. > > Cheers, > > > Axel > > ------------------------------ > > Message: 5 > Date: Thu, 07 Jan 2010 11:06:06 -0800 > From: Ser Iulian Armenta Legorreta <[email protected]> > Subject: [otrs] OTRS 2.4 theming problem > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > Hi, > > I created a new theme "newtheme" for OTRS I followed the documentation, > I created new folder called "newtheme" with the new files in > /opt/otrs/Kernel/Output/HTML and I changed the default theme to > "newtheme" on sysconfig. > > Now in the customer interface "customer.pl" it works fine but at the > moment you login as client automatically change to the standard theme. > > Any ideas why or what I'm missing? > > Thanks. > > -- > Ser Iuli?n Armenta Legorreta > ?rea de Calidad Zentrum > Ext: 119 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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