Hi, On 15.01.2010, at 18:24, Garren McKelvey wrote:
> Greetings oh gurus of great knowledge, back to you ;-) > I’m hoping to change a few ticket names. I’d like to call From, Service, and > SLA something completely different. Is there a way to change their names? In the directory /opt/otrs/Kernel/Language/ is a file that is called xx_Custom.pm. You just need to rename to en_Custom.pm, or whatever your language is that you want to modify (this new file won't be overwritten by an update then), and translate the english default values to your needs. Tip 1: set your frontend to english to see the original wording Tip 2: don't forget to change the package name within the new file to the proper filename. Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
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