Hi Garren. You could always manipulate the language files: http://doc.otrs.org/developer/2.4/en/html/c772.html
Greets Daniel Von: [email protected] [mailto:[email protected]] Im Auftrag von Garren McKelvey Gesendet: Freitag, 15. Januar 2010 18:25 An: [email protected] Betreff: [otrs] Can I change ticket field names? Greetings oh gurus of great knowledge, I'm hoping to change a few ticket names. I'd like to call From, Service, and SLA something completely different. Is there a way to change their names? -Garren McKelvey
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