Are you sure you have all your Perl modules correctly installed? Can you share the output of bin/otrs.checkModules? -- Michiel Beijen R&D
OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm On Mon, Jan 18, 2010 at 3:34 PM, Jose Luis Spahr <[email protected]> wrote: > Hi Michiel, > > Any more ideas here? > Any help is greatly appreciated. > > Thanks! > Jose Luis Spahr > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of Jose > Luis Spahr > Sent: Wednesday, January 13, 2010 8:22 AM > To: 'User questions and discussions about OTRS.' > Subject: Re: [otrs] Oracle database backend > > Hi Michiel, > > Here is my Perl version: > Perl, v5.8.8 built for x86_64-linux-thread-multi > > Thanks for taking the time to answer and help, I appreciate it. > I will wait to hear back from you. > > Thanks! > Jose Luis Spahr > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Michiel Beijen > Sent: Tuesday, January 12, 2010 11:50 PM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Oracle database backend > > Hi Jose, > > Can I ask what Perl version you are using? You can check that via the > Support module. > > Regards, > > > -- > Michiel Beijen > R&D > > OTRS AG > Norsk-Data-Str 1. > 61352 Bad Homburg > Germany > > T: +31 (0) 6457 42418 > F: +49 (0) 9421 56818-18 > I: http://www.otrs.com/ > > Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, > VAT ID: DE256610065 > Chairman: Burchard Steinbild, Managing Board: André Mindermann > > CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS > at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm > > > > > On Tue, Jan 12, 2010 at 10:36 PM, Jose Luis Spahr > <[email protected]> wrote: >> Hi List, >> >> >> >> Is anyone using Oracle as the backend database? >> >> I am having problems with the Stats module/icon under the Agent login site. >> >> >> >> This is the error I get: >> >> Software error: >> >> Can't locate object method "GetObjectName" via package >> "Kernel::System::Stats::Static::StateAction" at >> ../..//Kernel/System/Stats.pm line 2234. >> >> referer: http://otrs/otrs/index.pl?Action=AgentDashboard >> >> >> >> Any help here would be greatly appreciated. >> >> >> >> Thanks! >> >> Jose Luis Spahr >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
